FAQ

Frequently Asked Questions
 
- How much is the shipping cost to my country?
Free, all of our orders are sent for free worldwide. 

- Do you have a physical store?
At this point, no. But you can pick up your Clear Safe in Belgium.
Contact us to receive the pick-up address. 


- How long does shipping/delivery take?
When your order is placed AND paid, it will be shipped as soon as possible. Mostly it is shipped the same day or the workingday after ordering. In busy periods it can sometimes take a few days but we will do everything to get your piece out asap and on the way to you.

- How do we ship?
We ship all our orders with FedEx. We are not responsible for missed birthdays, holidays, ... We ship out your order the same day or the working day after a weekend/national holiday. 
We ship under DAP incoterm for packages outside Europe.

- How can I track my order?
Just go to www.FedEx.com/track

- How can I pay?
We accept, Paypal, Apple pay, Visa, Mastercard, Maestro, Bancontact & American Express. All common payment methods are accepted.
We also accept Bitcoin & Ethereum.
Contact us by email to pay your piece in crypto.
           

- Is my Clear Safe well protected when shipping? 
Of course it is! We ship every piece with the maximum of inside protection so it will arrive in 1 piece.
We take pride on every order.
  
- My question is not listed above.
Feel free to contact us at any time and we're happy to help you.